Missing invitations - My client did not receive their invitation

If your client does not receive the invitation, best first to ask them to check their Spam, Junk or Clutter folder, in the event that the e-mail was intercepted by a spam filter. Overzealous spam filters are a common problem.
If the invitation still cannot be found, you can resend it from the My Invitations page.
1. Click My Invitations, top-left.
2. Find your client’s invitation and click the Sent link.
3. If you chose to deliver the PIN to your client, a new auto-generated PIN will be shown. Copy or take note of it and send this new PIN to your client.

4. Click Resend to have an invitation resent to your client.