ARCHIVE - How to access the .Voyant directory (the Voyant home directory) and the software's log on Macs and PCs **Voyant Adviser, UK and Ireland**


The log file is a text document usually named 'Voyant' located in:

On Windows 7:



On Windows XP:

C:\Documents and Settings\{windowsUsername}\.Voyant


On Windows 10:





On the Mac operating systems directories prefixed with a dot (.) are hidden. As a result, the Voyant application directory /.Voyant is therefore treated as a hidden directory on Macs and cannot be viewed initially using the  search function/spotlight, top-right. The directory can be found and easily opened using the Terminal. 

To open the .Voyant user directory, go to search (top-right), type terminal and press Enter. 

The terminal window will open. 


open /Users/{user login name for computer}/.voyant

Note: This should not be case sensitive but often found to be. There is a space after the first word.

A window should open showing the .Voyant directory from which you can navigate downwards.


Accesing the Voyant.log Log File on a Mac

The Voyant directory can be viewed in much the same way. 

Note: If Voyant is open and running, you can open the Voyant log file by key control+option(alt)+left mouse button (on a trackpad use one finger to click) from within the software. There is no need to do the following. From the open client dialog, click the version string in the lower left hand part of the dialog to open the About Voyant dialog.  From there perform the keystroke on the version string on the About Dialog. 

Otherwise, if you are unable to open the software, go to search (top-right), type terminal and press Enter. 
The terminal window will open. 

On the terminal command line, type:  cd .Voyant/

This will change directory to the hidden .Voyant directory.

type: open Voyant.log  (note, casing is important). 

or type: open logging.xml (to open the logging.xml file, if special logging enabled)