Issues with User Names and Passwords - Problems signing into the software or the Voyant website?

User Names, Passwords and Login Assistance

Problems logging in through the Voyant software

If you are logging in through the software and are unable to recall your credentials, click Password Help to use our website's user name and password assistance tools.


Problems logging into the Voyant website

If you are having problems signing into the Voyant website, first be sure that you are visiting the correct website.

Which website you visit for assistance with your user name and/or password will depend on which version of Voyant you use. 


  Canada -


  Ireland -


  United Kingdom -


  United States -


Click Log In, top-right.

Standard user name and password reminders and a password reset tools are available on this page. 

Reminder/password reset emails will be sent to the email address linked to the username.


Have you registered to trial the software on the wrong website? 

Our websites work independently of one another and which you visit will depend on which version of Voyant you use. For example, if you registered on our .com website, you have registered for the US software of our software. Our UK website, will have no record of your user account. 

If you registered on the wrong website by mistake, simply re-register on the correct website and be sure to note the correct address for future visits. You can even re-register using the same user name and password, since these websites work independently. 


Contact Voyant Support if after using these tools you are still unable to sign or if you are encountering any problems connecting to the Voyant server.