After importing a fact find, first check the new client case for errors, which will be readily apparent after importing. Errors do not necessarily indicate a problem. In most cases, they indicate additional information is needed about certain imported items.
Some types of investment products, such as unit linked bonds or AMRF/ARFs, will likely require additional information for accurate modelling. A unit linked bond, for example, requires the selection of start and end events (or one or more stages stages) to mark the period over which the bond will be held in the plan and when it will eventually be fully encashed.
Do pay close attention to wording of the errors as they usually provide an apt description of what needs to be completed. Do not click the X (delete button) to the right of the error unless you intend to delete the associated item from the plan.
Voyant displays these error messages along the bottom of the screen. The messages are clickable links that will take you directly to the item that requires additional information or corrections.
For example, if your client has existing drawdowns, you will need to review and set the initial starting balance of the drawdown, as it was when first created from a crystallised money purchase, prior to the beginning of the plan.
For example, if your client has an existing AMRF/ARF, you will need to review and enter the initial balance that was first crystallised into AMRF/ARF together with the pension’s current balance.
1. Click the error message at the bottom of screen to jump to the drawdown pension on the Pensions > ARF/AMRF screen.
2.The Initial Balance field is highlighted in pink, which indicates a problem. If you do not know this balance, you may enter a value matching the current balance of the drawdown pension.
3. Enter a balance in this field and client Update. Doing so will resolve and remove the error.
4. Click any remaining error messages to resolve them as well.
5. Make the correction, click Update, and check the bottom of the screen for any other errors that need correction.
Click and correct each and voila! You have the start of a working plan. Most errors require only a single field entry or a click or two for correction.
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