User name and password requirements

Q - What password policy is enforced on your website?

A - User credentials must consist of a unique user name (one that is unique among the others in our database), which is permanent and not case-sensitive.

Passwords, which can be updated, are case-sensitive and must be:

- Minimum of eight characters

- Include at least one number and one letter

- Different from your username


AXA Elevate Users Note: If you use the special Elevate release of Voyant, the user name and password requirements are those of your Elevate platform account.  

If you have any questions or are experiencing problems with your Elevate login, which are the same credentials used to log into Voyant for Elevate, please contact AXA Elevate customer support.