ARCHIVE - Unexpected error: Java heap space **Voyant Adviser, UK and Ireland**

If you get the following error message follow the steps below to rectify the issue:

  1. Go to the Start menu.
  2. Go to 'Computer', or 'My PC'. On Windows 10 go to 'This PC'.
  3. You should find an option labelled 'System Properties', near the top. If in 'This PC' click Computer then Properties instead.
  4. Now, you should see (on the left-hand side, probably) 'Advanced System Settings'.
  5. Select 'Advanced System Settings', which should open a 'System Properties' panel, as illustrated in the screenshot below.
  6. Click 'Environment Variables', and proceed as illustrated.
  7. You may need to close Voyant, restart your computer, then re-open Voyant for this to take effect.


In the event of difficulty, we found a YouTube video (see link, below) that will take you to the destination, where you will enter the following information (as also shown in screenshot):

-Xms256m -Xmx768m